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Privacy Policy
Last updated: 6 August 2026
Who We Are
This Privacy Policy explains how Star India Travel (“we”, “us”, “our”) collects, uses and protects information in connection with this website, starindiatravel.com, and the travel management services we offer. We are a travel management company based in Kolkata, West Bengal, India.
This policy applies only to this website and to enquiries you make with us through it. It does not apply to the practices of companies we do not own or control, or to individuals we do not employ or manage — including the third-party services described below.
Information We Collect
We have reviewed this website directly to determine what is actually collected. Based on that review:
- Contact details you give us directly. If you call or email us using the phone number or email address published on this site, we receive whatever information you choose to share — typically your name, contact details and travel enquiry details.
- Information submitted through our Calendly scheduling widget. Our Contact page (and Home page) embed a Calendly scheduling tool so you can book a call with our team. When you use it, the information you enter — typically your name, email address, and the date/time you select — is submitted directly to Calendly, LLC, not stored on our website’s own server. Calendly then shares your booking details with us so we can conduct the call. See “Third-Party Services We Use” below.
- Location information you provide. Our Contact page displays an embedded Google Map. Loading this map does not require you to submit anything, but it does load content from Google’s servers — see below.
- Website usage and analytics information. We use Google Analytics 4, connected through Google Site Kit, to understand how visitors use this website. This involves automatically collected information such as your approximate location (derived from IP address), device and browser type, pages viewed, and how you arrived at the site. Google Analytics is disabled for visitors who are logged into our website as administrators.
- Standard technical/server data. Like most websites, our hosting environment may log basic technical information such as IP address, browser type and pages visited, for security and performance purposes.
We do not currently operate a newsletter sign-up, user account system, advertising service, or online payment/booking checkout on this website, so we do not collect payment card details, show you ads, or create user accounts through the site.
How We Use Your Information
We use the information described above to:
- Respond to your travel enquiries and requests for a consultation call;
- Prepare and discuss travel itineraries, quotations and bookings you ask us to arrange;
- Manage scheduled calls booked through Calendly;
- Understand how visitors use this website and improve its content and performance, using aggregated Google Analytics data;
- Maintain the security and proper functioning of this website; and
- Comply with our legal and regulatory obligations.
We do not sell your personal information, and we do not use it for unrelated marketing without your consent.
Legal Basis for Processing
Under India’s Digital Personal Data Protection Act, 2023 (DPDP Act): where you voluntarily provide your personal data to make an enquiry or book a call, we process it on the basis of your consent, given by the act of submitting that information to us or to Calendly on our behalf, for the specific purpose of responding to your enquiry. Our use of Google Analytics also relies on your consent, given by continuing to browse this website with cookies enabled in your browser.
Where GDPR or UK GDPR applies (for example, if you are located in the EU or UK), our legal bases are: (a) taking steps at your request before entering into a contract, where you ask us to prepare a travel quotation or itinerary; (b) our legitimate interest in responding to enquiries sent to us and in understanding aggregate website performance; and (c) your consent, for the Calendly widget, Google Maps and Google Analytics, none of which are strictly necessary for the website to function.
California residents (CCPA/CPRA): we have not determined whether the CCPA/CPRA applies to our business based on its statutory thresholds. If it does apply to you, the rights described under “Your Rights” below are available to you on request.
Cookies
This website does not set persistent first-party tracking cookies of its own outside of the third-party tools described below. Google Analytics, Calendly and Google Maps may set cookies when those elements load or you interact with them. For full details, see our Cookies Policy.
Third-Party Services We Use
Based on our review of the site, the following third-party services are actually in use:
| Calendly | Used on our Home and Contact pages to let you book a call with our team. Information you enter is submitted to Calendly, LLC (United States). See Calendly’s own privacy policy at calendly.com/privacy. |
| Google Maps | Embedded on our Contact page to show our office location. Loading the map shares standard technical data (such as your IP address) with Google LLC. See Google’s privacy policy at policies.google.com/privacy. |
| Google Analytics 4 (via Google Site Kit) | Used site-wide to measure visits and understand how the website is used. Collects information such as approximate location, device/browser details and pages viewed, and sets analytics cookies. Data is processed by Google LLC. See Google’s privacy policy at policies.google.com/privacy. |
| Google Site Kit – PageSpeed Insights | Used internally by us to monitor website loading speed. This tool reports on the website itself, not on individual visitors, and does not collect personal data about you. |
| Yoast SEO | Used to manage this website’s search-engine metadata, structured data (schema.org markup) and XML sitemap. It does not collect personal data about visitors and does not set cookies. |
| Website hosting & infrastructure | Our website is built on WordPress with the Elementor page builder, the Blocksy theme, and the Seraphinite Accelerator performance/caching plugin. These tools support the technical operation of the site and do not collect personal data about visitors for marketing purposes. |
We do not use any advertising network or social media pixel on this website as of the date of this policy. If that changes, we will update this policy and our Cookies Policy accordingly.
Data Sharing and Disclosure
We do not sell your personal information. We share information only:
- With the third-party service providers named above (Calendly, Google), strictly to provide the functionality they offer on this site;
- With travel suppliers such as airlines, hotels and visa facilitation services, where necessary to act on a travel enquiry or booking you have asked us to arrange, and only to the extent needed;
- Where required by law, regulation, or a valid request from a competent authority.
Data Retention
We retain enquiry and booking-related correspondence for as long as reasonably necessary to provide our services, respond to related questions, and meet our accounting, tax and legal record-keeping obligations, after which it is deleted or anonymised. Information submitted through Calendly is retained in accordance with Calendly’s own retention practices. Google Analytics data is retained in accordance with the retention settings configured in our Google Analytics account and Google’s own data retention practices.
Data Security
We take reasonable technical and organisational measures to protect information relating to your enquiries, including restricting access to our website’s administration systems. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on where you are located, you may have the right to:
- Access the personal data we hold about you;
- Ask us to correct inaccurate data;
- Ask us to erase your data, subject to our legitimate record-keeping needs;
- Withdraw consent at any time — including by disabling cookies in your browser, which will stop Google Analytics from tracking your visit — without affecting processing carried out before withdrawal;
- Under the DPDP Act, nominate another individual to exercise your rights on your behalf in the event of death or incapacity; and
- Raise a grievance with us directly using the contact details below.
To exercise any of these rights, please contact us using the details in “Contact Us” below. We will respond within a reasonable time and in line with applicable law.
Children’s Privacy
This website and our services are intended for adults arranging travel. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
International Data Transfers
Calendly and Google (including Google Analytics and Google Maps) operate infrastructure in the United States and other countries outside India. Where your information is transferred to these providers, it may be processed outside your country of residence. These providers maintain their own safeguards for international transfers, as set out in their respective privacy policies linked above.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to this website or our legal obligations. The “Last updated” date at the top of this page shows when it was last revised. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact us:
- Star India Travel
- Arvind Tower, 242/1B, A.P.C Road, Kolkata – 700004, West Bengal, India
- Phone: +91 7439479794
- Email: info@starindiatravel.com
This email address also serves as our point of contact for privacy-related requests and grievances under the Digital Personal Data Protection Act, 2023.
